You will have received your tickets via email from our ticket provider Eventbrite.
You can print your tickets directly from the Eventbrite website – https://www.eventbrite.co.uk/mytickets/ You can also download them to your smart phone via the Eventbrite App – https://www.eventbrite.co.uk/eventbriteapp/ If you are still having problems please contact Eventbrite direct on 0800 652 8399
Unless you have downloaded your ticket to your phone via the eventbrite app – yes you will need to print your ticket. Each ticket has a unique barcode which we will scan at the entrance gate to validate your ticket
If you are lucky enough to look under 25 you will be asked to prove that you are aged 18 or over when you buy alcohol. If you are under 18 you are committing an offence if you attempt to buy alcohol. In October 2011, the Licensing (Scotland) Act 2005 was amended to introduce a new mandatory condition for all premises licences and occasional licences. This means that there must be an age verification policy in relation to the sale of alcohol on the premises. The law has set a minimum age of 25 years for the policy so, where it appears to the person selling the alcohol that the customer may be under the age of 25 years, they are required to ask them for identification to prove that they are over the age of 18 and can lawfully purchase alcohol. As a result of this change in the law, customers in any premises in Scotland licensed for the sale of alcohol, including pubs, clubs, restaurants, supermarkets and convenience stores may be asked to produce identification where they appear under the age of twenty five.
Yes we will have a variety of food vendors and a bar inside the event.
No. You cannot take alcohol into the event arena due to licensing laws.
Whilst we do allow food into the arena, we cannot allow any liquids.  Whilst we have previously allowed shop sealed soft drinks, this was unfortunately abused and ultimately has put our license at risk therefore we can no longer allow soft drinks.  We will allow babies bottles of milk.  This will help us conform to our licensing conditions where we must ensure people don’t bring alcohol into the licensed arena. Your bag will be searched at the main gate by our Security Team, this is a condition of entry.
We are afraid only Guide Dogs are allowed into the event.
No this is a standing only event.
Under advice from the authorities and subsequently as a condition of our license in a change from 2016.  There will be an allocated area for people bringing folding chairs to the event.  Folding chairs will not be permitted outside of this area.  Whilst the area will be first come first served, priority will be given to people who have health issues that mean that they cannot stand for long periods.

Wheelchair users are welcome in all public areas of the site, however if you are a wheelchair user and are more comfortable away from the hustle and bustle you are also welcome in this area.

The main arena is covered in a high-quality plastic covering which is great for sitting / sunbathing on, so if you don’t need a folding chair we recommend you leave it at home and get up dancing!

The main reason for this change from 2016 is concern around clear routes for evacuation and folding chairs around the whole arena potentially being a hazard should we have to evacuate.

Yes it is, however bear in mind that this is an outdoor event and conditions could become muddy and slippery.  We will have wheelchair accessible toilets. If you are a wheelchair user and are attending the event we ask that you drop an email to  info@obanlive.com – this is so that we can plan facilities appropriately.
The drop off point is located on Lochside Street next to Tesco, from here you can join the Oban Live trail

N.B – There will be heavy traffic restrictions on the surrounding roads around Mossfield Stadium, including the closure of Mossfield Avenue, so we highly recommend that you do not attempt to drive anywhere near the stadium.

 We’re afraid there is no event carpark at Mossfield Stadium this year as the area previously used has been turned into a grass playing park by Argyll & Bute Council. You can search for other car parks in Oban here – http://en.parkopedia.co.uk 
Walking is by far the best way to get to Oban Live – Join the Oban Live Trail
Yes you can, however you will be required to go through security checks again and your wristband must be intact and still on your wrist – wristbands are non-transferrable.  Last entry/re-entry into the event is 8.30pm.  No one will be allowed to enter after 9pm.
Yes you can get cash back from the merchandise tent on any spend over £10.
No – everyone under 18 has to be accompanied by a ticket-holding person aged 18 & over and to enter the event with that ticket-holding adult (max 4 under 18s per adult) who must remain at the event.
Please report any lost children to the main site office at the main gate.

Welcome to the FAQ section of our website. If you cannot find the answer to your questions in the list then please use the contact form below to contact the Oban Live team. We will try to get back to you as quickly as possible.

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